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Thoughts on AI, automation, and building better systems.

Feb 20, 2026

How AI Agents Are Replacing Traditional Support Teams

AI support agents can handle 80% of inbound queries without human intervention — we break down how, and what that means for your team.

Feb 5, 2026

Building a Custom CRM in 4 Weeks: Our Process

Off-the-shelf CRMs cost thousands per year and never quite fit. Here's how we build purpose-built management systems in under a month.

Jan 22, 2026

Social Media Automation: What Works in 2026

Scheduling tools are table stakes. Here's what the best brands are doing with AI-driven content generation, performance loops, and automated engagement.